IDOC Offices

[Scout]

For general inquiries about the Department's activities send e-mail to info@idoc.state.il.us, or call 217-558-2200, extension 2008, between the hours of 8:30 a.m. - 5:00 p.m. [central standard time] for general information.

Some communication with the agency will require a letter.

The Springfield address for the agency is:

Illinois Department of Corrections
1301 Concordia Court
P.O. Box 19277
Springfield, IL 62794-9277
   

The Chicago address for the agency is:

Illinois Department of Corrections
James R. Thompson Center
100 West Randolph
Chicago, IL 60601

[Joe]

scout0323
     If I had a descrepency related to the projected parole date and other info on the inmate search page, would I write my letter of concern to the address at the bottom of that page where it says to send any problems with information to ....that Springfield address? I did and Im starting to think it got lost in the mail. I realize they are busy but did I send it to the right place?
                                       Joe

[Scout]

I'm not that up on parole.  You might want to ask Dazzler your parole question.  I know that the dates don't change (as concerns good time) until one is closer to their out date.  I think you may want to write the prisoner review board, but again, I don't know anything about parole.  I'm sure Dazz will check in here and give her expert opinion.

[Jims]

As Scout said, Dazzler can probably provide more definitive information. I, too, have had lousy luck writing to IDOC via the address they provide. Ditto the email - although they do eventually respond.

[Joe]

Jims
 Thanks so much at least I know they are out there regardless how long I wait for my reply.I did ask them to please give me a response even if they disagree so I would know they read it anyway. Didnt quite say it like that.. Trying to maintain some respect for the people but boy its getting tough.
                                                                                 Joe

[Jims]

I once emailed a guy who works in Statistics at IDOC and asked him for data dating back to 1975. Shouldn't be THAT difficult. I didn't hear from him and didn't hear from him. I finally sent another email and waited. And waited. And waited. I had gotten his name and email address by calling IDOC in Springfield and explaining to them what I needed. They transferred me to this guy's department and the person who answered the phone suggested I try emailing him. Weeks went by and I still hadn't received a reply. So, I hopped, skipped, and jumped right over his head and sent an email to Deanne Benos who is second in command of IDOC. Within about a week, I received a PACKET of mail from this guy. But was it the data I had requested?? No. It was obviously bogus email that he had dummied up to look as if he had sent it to me. I knew he hadn't because of all the emails I had sent telling him I hadn't heard anything, and asking whether he could suggest someone else to send my request to. Well, in his cover letter along with all these dummy email replies (SO easily done by a computer savvy person, according to my daughter who IS a computer savvy person), he wrote the most scathing letter to me jumping on me about having gone over his head. He was as rude as anyone I have ever encountered.

He said he would no longer accept any of my emails. So I snail-mailed him back and told him to forget my request. Then I went through Southern Illinois' law library and THEY got it for me.

There are a whole lot of unhappy people who work at IDOC. Since my involvement with my project, I have lost a lot of respect for the justice system, law enforcement, and certainly the DOC. I used to tell my son that the po-po were his friends and should be trusted and respected. HAH! Now I tell him to shut his yap should he ever have to talk to one of them for any reason. And as far as I'm concerned, prosecutors (though there may be SOME good ones out there) have all gotten away from the original intent which is to seek JUSTICE, not CONVICTIONS. And I haven't been around long enough to be jaded; just realistic.

[kah2006]

Well said, Jims. That is exactly how I feel also.

Kristi

[Dazzler]

Joe, it's a mystery in the DOC where the proper place is to address anything.  Here's a few thoughts....you could send everything CC to all who might have input: i.e., Inmate Issues, in Springfield, the PRB (Prison Review Board), the District Deputy Director, (I always get a rapid response from directors) and even his home prison staff (warden, counselor)  just CC everything to everyone.  The Director's usually know who the proper person or channel will be for getting some action.

I usually like to include a line something like this:  'I'm hoping this can be resolved without obtaining legal representation.'  Or 'Perhaps you could resolve this before it's necessary to file a legal action.' 

Have you ever called Inmate Issues in Springfield?  They may point you in the right direction.  I'm still not clear as to what you are looking for or what you are trying to accomplish.  If it's got to do with an improper date on the IDOC website that may just be a matter of their webmaster not updating it as frequently as we'd like.  They are in the process of upgrading that site and there's been a few problems.

I know from experience sometimes county time is not calculated properly at the County office.  In that case, the IM must contact the Records Department at that particular Jail and ask for a re-calculation.  This can be done by contacting the sentencing judge/records department.  If I haven't answered your question please get back to me with a little more clarification.
Good luck to you Joe.

[jtinsley]

My husband is serving a three year sentence at Robinson on a delivery charge.  Who do we send letters etc. for an early release due to hardships?  The IL prison review board or the transfer coordinator?  Is Sandy Funk still the head of the department or does she just deal with international prisoner transfers?

[downtownchicago]

I can't imagine that any inmate would be released due to any kind of hardship, unless the hardship is financial on IDOC's end.

[Scout]

I was going to post something like that DTC, thanks, I just couldn't come up with the words without sounding so depressing. 

DTC is correct, unfortunately the DOC doesn't care about the hardships the inmate's families endure.

[griz bear]

 
scout; thought you'd like to know that the phone number you've listed is now NOT IN SERVICE. Guess they don't want phone calls from us anymore...griz

[Scout]

The number apparently has been changed, this is from the DOC website:

For general inquiries about the Department's activities send e-mail to info@doc.illinois.gov, or call (217) 558-2200, extension 2008, between the hours of 8:30 a.m. - 5:00 p.m. [central standard time] for general information.

[griz bear]

 

Scout;  the email address worked wonderfully; I used it yesterday to complain about logan's lack of response or action to my son't medical issues and named the director of health services at Logan and the warden of services by name and today the warden called me and had my son in hs office assuring me that his medical issues would be looked into and that my phone number (which was taken off his approved list; after Rep Johnson's staff contacted about this issue); the warden asked my son to ask me to keep his name out of the emails; of course I didn't know about the request until after I'd talked to the warden myself because my phone number had not bee reinstated yet.  This warden was very confident that my concerns would be addressed in a timely fashion; which I then assured him that if it was, he'd receive full credit for it; but if not I would definitely hold him responsible and continue my conversations with my elected officials and with IDOC at Springfield. He again assured me I would be satisfied with their response.  griz

[Ricks Ma]

The DOC seems to have have ignored a Western Union transaction for my son. They have it listed as going to Hill and he had moved to E Moline. The tracking says it is available for pick up, so W.U. says the problem is with the DOC, Not them. Is there someone who knows if there is an email address or phone number to get me into the right place to get it straightened out?

[Marks_guy]

Call East Moline and ask to speak with someone in Inmate Accounts (or something like that). They will want to know the day you sent the Western Union, and who it was that sent it. They should be able to figure things out for you.

[mizzoutiger95]

Hi:  Does anyone know if this is a current listing of Deputy Directors?
Thanks!

Deanne Benos, Assistant Director,  100 W. Randolph St., Ste 4-200, Chicago, IL 60601
Sergio Molina, Executive Assistant to the Director, 1301 Concordia Ct., Springfield, IL 62702
James Reinhart, Chief of Staff,  1301 Concordia Ct., Springfield, IL 62702
Guy Pierce, Department Director, Dist 1, Stateville C.C., PO Box 112, Joliet, IL 60434
Barbara Hurt, Departmet Director, Dist 2, Sheridan C.C., 4017 E. 2603rd Road, Sheridan, IL 60551
Rick Orr, Department Director, 3rd Dist, 1301 Concordia Ct., Springfield, IL 62702
Ronald J Meek, Department Director, 4th Dist, 2309 W. Main, Suite 128, Marion, IL 62959
Jason Garnett, Department Director, Dist 5, 2309 W. Main Suite 128, Marion, IL 62959

[babydoll]

I have a question regarding an inmate having a blue ID. He is a first timer with a record, on retail theft while on violation for the same thing, he was sent to his parent facility on Jan 26, 2011. He was told nothing at first of this coloring of ID until someone told him he was a medium escape risk. He tried to talk to his counselor many times and just told "you have an outstanding case" then the next few weeks told "you have a warrant" I looked into this and there is nothing wrong with his criminal record or driving record. he has asked and asked for help so he can get on with life at corrections and perhaps work while there, going to school at this time. He wrote the wardent and his counselor many many times and nothing. He wrote records and they to show nothing. I called Springfield and they say there is nothing to do for him. but he has only 60 days to go in front of the board. But no one is replying back to him. Is there a person or a number to call in springfield to help figure this out. Any help would be appreciated. thanks ahead of time.

[babydoll]

after looking for a few hours and not finding a thing on blue ID's I write for help and I get hit in the head finding an answer in an early post already on the blue ID stuff. So I find out that it could be because he was on probation and picked up another case. But why would the counselor tell him its because of a  pending case and then turn around and say its because of a warrant? I called springfield again just to ask what to do and they say my LO didn't do a griveness, (spelling is probably wrong) so I assume....he is going to miss out and run out of time to be ok'd for a job within corrections, well at least he is going to school. That is our most important anything else can just be.

Is there a website that goes into detail of what the colors mean and why they could get the color ID they get? I see what the levels are on another posting but not actually what they mean and possible reasonings...

[Marks_guy]

It took me a minute to find this, but this board has a link to the DOC policies regarding the escape risk (color of id) for inmates. Just click on the blue Administrative Directives.

http://www.illinoisprisontalk.com/index.php/topic,1730.0.html